Meet Your Moderators

“Amazing! The moderators were incredible! They kept the meeting running on time, were very kind and mindful of others. I loved the online platform, so convenient!”
– Owner, Robson Summit of Montreux

The Moderator is responsible for providing expert support for the technical aspects of your meeting and helps to create a convenient, time-efficient, seamless experience.

Here are a few ways we keep your meetings running smoothly:

Keep reporting Simple by updating you with quorum counts and voting results right when you need them.
Provide a Seamless experience to your attendees by efficiently facilitating the question and answer periods throughout the meeting.
As an independent 3rd party, we act as a neutral intermediary to ensure your meetings are impartial and Secure.

We look forward to hosting your next meeting!

The CondoVoter Mod Team.

Midusana Rajapalan

One thing I believe I do really well is being adaptable. My previous roles were all in different settings from client services to publication editing, to marketing, corporate events, and finance. The unique requirements of each role taught me the importance of adaptability. I can take on new challenges and I bring an optimistic “can-do” attitude to project management.

I love establishing relationships with the people I work with, and I love to learn something from everyone. One of my favourite parts of working with clients is helping them achieve their goals. Customer service and communication are key. If there is an issue, my goal is to always present a solution not just the problem.

One of my goals as CondoVoter meeting moderator is to build strong relationships with clients, so they want to use us again. Another goal is to understand the expectations of the client and accommodate their requests. At the end of the day, the extra steps we take will only result in a better experience for the client.

Midusana Rajapalan

Oshadhi Herman

One of my best skills is that I love being able to problem solve and provide a service thatm exceeds expectations. My experience as a retail advisor taught me how to make customers feel confident, which in turn made them want to return on a regular basis. You also might say I’m a ‘trouble-shooter’ because I enjoy being in a meeting and being faced with challenges from panelists and attendees. My ultimate goal is to leave everyone satisfied with our services.

CondoVoter clients will soon find I’m detail-oriented and I strive continually to find small – yet significant – details that I can improve upon for their next meeting. Even in times of high stress, which requires precision and efficient problem solving, I am confident in my abilities to rise to any challenge I face with a calm and collected demeanor. As a moderator, I hope to give clients a seamless, memorable meeting service that encourages them to come back again to CondoVoter confidently.

Oshadhi Herman

Stephanie Greene

In working closely with people in previous roles, I quickly learned to be adaptable and solve problems under pressure. From dealing with difficult tenants to untidy units, my experience has taught me that no two developments are the same, and it’s in dealing with this variety of people and challenges that I derive the most enjoyment. I’m excited to transfer the skills and knowledge gained through these experiences to my role as a meeting moderator.

I love getting to know new people and building great relationships with my CondoVoter clients so that I can provide better service, including seamless meetings that are fast, efficient, and organized. I feel that respecting others is an important part of this role, along with having the technical knowledge to accurately answer client inquiries or troubleshoot technical difficulties, and feel that this is key to building rapport for an outstanding meeting experience. By asking questions, listening carefully, and paying attention to the finer details, I can help others have a stress-free meeting, providing them with more time and energy to focus on what’s needed to achieve their community goals.

Stephanie Greene

Janice Sham

My most remarkable traits include providing excellent customer service and problem-solving. In addition, I am a passionate communicator and enjoy working with all individuals. Clients will find that I love the opportunity to connect with others, and It is fulfilling to build new relationships. In my previous position as an Event Planner, I addressed multiple customer concerns by acknowledging their issues, providing them with solutions, and thanking them for their cooperation.

I strive to create a professional and friendly customer service experience for CondoVoter clients. I genuinely want to impact each client I serve by exceeding their service expectations and heightening their meeting experience. My favorite part about this position is the ability to meet and work with various shareholders in the condominium industry. I enjoy interacting directly and building genuine relationships with our clients, taking the time to understand each experience, and continue seeking ways of improving my service. I assure you that I excel in fast-paced environments, I am a knowledgeable and experienced moderator, and I enjoy being an excellent problem solver.

I look forward to moderating your upcoming meeting with efficiency, timeliness of information, and open discussion.

Janice Sham

Jessica Giuntoli

The three best skills I bring to my role as a moderator would be the ability to navigate difficult situations, remain impartial, and have strong presentation skills. My favorite part about working in this role is being able to interact with many people and interacting with various individuals, whether a difference in culture, opinions, or belief systems, allows me to see another perspective and grow from that experience. Further, it will enable me to build stronger, deeper, more meaningful relations with the communities I engage with.

Through these experiences, I strive to develop new skills that I may not have had before. My favorite part about my day-to-day role at CondoVoter would be interacting with people, whether that be clients or coworkers. I will ensure the communities we work with will have an opportunity to be heard and ensure equal participation during meetings. A large part of building great connections is communicating respectfully and efficiently, providing prompt replies, and sending follow-up emails to ensure all stakeholders are satisfied. As a result, the communities I moderate for can expect a fair, transparent, and exceptional meeting.

I look forward to moderating your upcoming meeting respectfully, and efficiently, ensuring everyone feels engaged.

Jessica Giuntoli

Monica Makarious

I am thrilled to be a moderator for communities. Through moderation, I have honed my ability to be patient and take time with all my clients while listening to and helping identify their needs. As a result, I can connect with individuals on a personal level while maintaining a professional work relationship. I enjoy working with people as it allows me to further my learning and connect on items we may have in common. As a moderator, I professionally handle complaints and difficult situations by taking the time to understand the individual and allowing them to feel heard, which I find is the key to resolving most conflicts.

I strive to aid communities in hosting a successful meeting with CondoVoter while achieving solid partnerships with attendees and the various shareholders. My favorite part of this role is interacting with our clients and my coworkers, as we are a tight-knit group working together towards a common goal, creating memorable experiences for our clients.

I look forward to moderating your upcoming meeting in a friendly and professional manner, leaving everyone feeling more connected.

Monica Makarious

Simple - Secure - Seamless

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